Alliance Behavioral Healthcare manages behavioral health services for Wake County

June 25, 2013 

Alliance Behavioral Healthcare has taken over managing behavioral health services for almost 3,000 Wake County residents who had received services from Wake County Human Services, according to Doug Fuller, an Alliance spokesman.

The managed care organization already oversees public behavioral health services for Durham, Cumberland and Johnston counties.

“Closing down part of the county’s business has been a very difficult challenge. This affects staff and consumers and all their families,” said Wake County Manager David Cooke.

Last summer the local agencies that manage public mental health, substance abuse, and intellectual/developmental disability services in Durham and Wake counties merged to create a multi-county area of authority. Alliance began authorizing Medicaid services for its four-county region in February. These changes made it necessary for Wake County to discontinue providing behavioral health services effective June 30 in order to comply with government rules. The agency provides administrative services and is not allowed to provide direct services as this is considered a conflict of interest, and unethical, according to Fuller.

Individuals who have been receiving care from Wake County Human Services should be referred to the appropriate new provider by July 1. Anyone who still needs assistance with these transitions should call their current provider at Wake County Human Services. Wake County will maintain a transition team of behavioral health clinicians for some time after July 1. The Alliance Access and Information Center can also be reached 24 hours a day at 800-510-9132.

“Alliance is committed to continuity of care for citizens who have looked to Wake County for their services,” said Ellen S. Holliman, Alliance CEO. “We believe that we have assembled a group of outstanding providers with the specialized expertise and the capacity necessary to ensure seamless consumer transitions into high-quality care.”

Monarch NC will provide outpatient mental health services to about 1,500 adults in Wake County. Monarch is a statewide agency that support more than 13,000 people in about 50 of North Carolina’s counties. UNC Hospitals will provide outpatient care for approximately 500 other adults with special high-level care needs, according to Fuller. In February UNC also assumed management of the WakeBrook Recovery Center and the Wake Crisis and Assessment Center, a 24/7 facility for individuals who are experiencing behavioral health crisis, Fuller said.

According to Fuller, Hope Services, LLC will take over child mental health services including treatment for children with complex trauma histories of exposure to domestic violence, neglect, physical abuse and sexual abuse. Another agency, Triangle Family Services, Inc., will operate a sex abuse treatment program for children.

Fellowship Health Resources will provide forensic mental health services offering a continuum of treatment, including consultation within detention settings, court consultation and outpatient treatment for adults with mental illness who are in the criminal justice system.

Carolina Community Mental Health will have responsibility for services including outpatient individual, group and family therapy, clinical assessments and psychiatric evaluation, and medication management focused on the Latino community.

Fellowship Health Resources will operate a peer drop-in center offering services for adults with mental illnesses including health and recovery-focused classes, vocational and other support groups and social supports.

Community Partnerships, Inc. will provide supported employment services to adults with serious mental illnesses, including help finding jobs, intensive job training and support, and long-term vocational support.

Community Partnerships was also chosen to operate “Community Connections,” a program for persons with intellectual/developmental disabilities who are in the process of accessing or waiting for services and their families. This program helps families access services and benefits available in the community at minimal or no cost.

RHA Health Services, Inc. will provide services to the deaf, hard of hearing, and deaf-blind population including psychological assessment and testing, individual, group and family therapy, psychiatric assessment and medication management.

UNC Horizons, a drug abuse treatment program for pregnant women and mothers with children, will provide perinatal substance abuse services. The program will include screening, case management, family planning, substance abuse and parenting education, and other in-home supports.

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